شروط الاستخدام

By using Namu Digital Marketing or activating an account, the user and the association represented by that user agree to these terms. Salem Mohammed Alharbi Est. provides a marketing operations platform and agency services to plan, manage, and monitor campaigns on behalf of associations under an agreed contract or scope of work.

The agency may assist with planning, content preparation, campaign management, performance analysis, and reporting within permissions granted by the client. The agency does not guarantee a specific marketing or fundraising outcome because results depend on factors beyond its control, including market conditions, advertising platforms, budgets, and the quality of supplied materials.

Users must provide accurate information, protect their login credentials, and promptly report unauthorized use. The association is responsible for identifying authorized representatives and reviewing their access. Accounts may not be shared or used to access another association's information.

The association remains responsible for reviewing and expressly approving campaign content, audiences, and budgets before launch or spending. It is also responsible for the accuracy and legal use of supplied materials, information, and permissions, and for making advertising budgets available as agreed.

The agency will not implement a material change to an approved campaign version without obtaining renewed approval where required by the agreed workflow.

The platform may not be used for activity that violates the laws of the Kingdom of Saudi Arabia, to bypass access controls, disrupt the service, or obtain unauthorized access. Each party retains rights to its prior trademarks and materials. Ownership and delivery of newly produced materials are governed by the client agreement.

The platform may connect to third-party services such as Google Ads at the client's request and with its consent. Those services are governed by their providers' terms and may change or become unavailable outside the agency's control. The client may disconnect an available integration at any time.

Fees, service duration, payment terms, and termination rights are defined in the agreement or proposal accepted by the association. Either party may terminate under those terms. On termination, access may be disabled as appropriate, data will be handled under legal obligations and the Privacy Policy, and amounts due through the termination date remain payable.

We exercise reasonable professional care, but the platform and external services may experience interruptions or changes. To the extent permitted by law, we are not liable for indirect losses or client decisions made without appropriate review of available information and reports.

These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia. The parties will first seek an amicable resolution of disputes; otherwise, the competent courts of the Kingdom of Saudi Arabia will have jurisdiction. Contact us at info@namuagency.org or visit namuagency.org.