سياسة الخصوصية

Salem Mohammed Alharbi Est., Kingdom of Saudi Arabia, operates Namu Digital Marketing through namuagency.org. This policy applies to platform users and the associations receiving our agency services.

• Account data: name, email address, authentication information, role and permissions, and security and usage records.
• Association data: organization, contact and licensing details, projects, contracts, team information, and materials supplied by the association.
• Campaign and performance data: campaign plans, content, budgets, approvals, results, and performance reports received from connected channels.

We collect only the information reasonably necessary to operate the platform, deliver agency services, protect accounts, and meet contractual and legal obligations.

When an association manager chooses to connect Google Ads, the platform requests only the Google Ads scope (https://www.googleapis.com/auth/adwords) and basic identity scopes (openid and email). These permissions are used to manage the association's campaigns and read performance reports after the association manager gives explicit consent.

The platform also requests read-only access to Google Analytics (https://www.googleapis.com/auth/analytics.readonly), Search Console (https://www.googleapis.com/auth/webmasters.readonly) and Tag Manager (https://www.googleapis.com/auth/tagmanager.readonly) to display performance reports for the association, without making any changes.

The Google Ads refresh token is encrypted at rest and is never displayed in the interface. The association may disconnect at any time through the platform or its Google Account settings. On disconnection, we attempt to revoke the token with Google and delete it from our systems.

Namu's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

When an association connects its store or donation sources, the platform processes transaction and donation data on behalf of the association for reporting and campaign performance measurement purposes, and the association remains responsible for this data towards its owners.

When the association activates Meta Conversions API, TikTok Events API, or Snapchat Conversions API, event data — such as a donation or purchase — may be sent with hashed identifiers, such as email address or phone number, to Meta, TikTok, or Snapchat for advertising measurement, in accordance with those platforms' terms; the association can stop this at any time.

We use information to operate the platform, perform agreed services, manage campaigns and reporting, provide support, and maintain security. We do not sell personal or association data, use it for independent advertising, or use it to train artificial intelligence models.

We disclose information only to service providers necessary to operate the platform and deliver the service, and only to the extent required, or where disclosure is legally required. Those providers must protect the information and use it only for the specified purpose.

Some service providers — such as hosting, database, and email providers — may process data outside the Kingdom of Saudi Arabia. We comply with the cross-border transfer controls set out in the Saudi Personal Data Protection Law and its Implementing Regulations.

We use cookies that are necessary for sign-in and security, and aggregated visit analytics to improve the platform.

We use role- and association-based access controls, encrypt sensitive connection tokens, and record important security operations. Information is retained while services are provided or as needed for legal obligations, then securely deleted or de-identified when no longer required.

Subject to the Saudi Personal Data Protection Law and applicable exceptions, users may request access to, correction of, or deletion of their personal data, and may object or withdraw consent where consent is the basis for processing.

Submit a request to info@namuagency.org. We may verify your identity before acting on a request and will respond within applicable legal timeframes.

We may update this policy when our services or legal requirements change. The updated version will be published with a revised date. Privacy questions may be sent to info@namuagency.org.